The smart maintenance system sends alerts in three categories: Caution, Warning, and Urgent.

Caution alerts identify an intermittent system performance issue or a minor inefficiency. These do not require immediate attention, however taking action may help you save money on the operation of your HVAC equipment. For example, we may send you an alert to check or replace your air filter. Changing it, makes your system run better and saves you money.

We issue warning alerts when there’s an issue that could lead to a breakdown or an inefficient system. For example, we’ll warn you if we detect water and your HVAC system turned off.

An urgent alert requires immediate attention. For example, your home’s temperature dropped below freezing.