When is data collected from my equipment?
Smart Maintenance collects and transmits runtime data every time your system runs.
Is the Smart Maintenance data center certified as compliant with any security standards, like SSAE-16 or NIST 800-53?
The type of data Smart Maintenance uses does not require these types of security. So, it is not compliant with those standards.
Is the Smart Maintenance system secure from threats?
Smart Maintenance does not use an operating system, so we never install any software. Here's a look at how Smart Maintenance security works.